Shipping policy
At Nxtrends, we aim to deliver your orders in a timely and efficient manner. This Shipping Policy outlines how we process, ship, and deliver your orders across India.
Order Processing Time
- Orders are processed within 1–3 business days after confirmation
- Orders are not processed on Sundays or public holidays
- You will receive an order confirmation once your purchase is successful
Shipping Time
- Estimated delivery time: 5–10 business days
- Delivery times may vary depending on your location and courier availability
Shipping Charges
- Shipping charges (if any) will be displayed at checkout
- We may offer free shipping on selected products or promotions
Order Tracking
- Once your order is shipped, you will receive a tracking ID via email or SMS
- You can use this tracking ID to monitor your shipment status
Delayed or Lost Orders
- If your order is delayed beyond the expected delivery time, please contact us
- In case of lost shipments, we will investigate with the courier partner and provide a resolution
Incorrect Address
- Please ensure your shipping details are accurate
- We are not responsible for delivery issues caused by incorrect or incomplete addresses
Failed Deliveries
- If delivery fails due to customer unavailability or incorrect details, re-delivery may be attempted
- Additional charges may apply in such cases
Damaged Packages
If your package arrives damaged:
- Do not accept the package if visibly tampered
- Contact us immediately at nayakishan23@gmail.com with photos